diff --git a/frontend/admin/package-lock.json b/frontend/admin/package-lock.json
index 1ac8c09..d50e17c 100644
--- a/frontend/admin/package-lock.json
+++ b/frontend/admin/package-lock.json
@@ -8,6 +8,7 @@
       "name": "admin",
       "version": "0.0.0",
       "dependencies": {
+        "@codemirror/lang-html": "^6.4.11",
         "@codemirror/lang-json": "^6.0.2",
         "@codemirror/theme-one-dark": "^6.1.3",
         "@formkit/drag-and-drop": "^0.5.3",
@@ -572,6 +573,51 @@
         "@lezer/common": "^1.1.0"
       }
     },
+    "node_modules/@codemirror/lang-css": {
+      "version": "6.3.1",
+      "resolved": "https://registry.npmjs.org/@codemirror/lang-css/-/lang-css-6.3.1.tgz",
+      "integrity": "sha512-kr5fwBGiGtmz6l0LSJIbno9QrifNMUusivHbnA1H6Dmqy4HZFte3UAICix1VuKo0lMPKQr2rqB+0BkKi/S3Ejg==",
+      "license": "MIT",
+      "dependencies": {
+        "@codemirror/autocomplete": "^6.0.0",
+        "@codemirror/language": "^6.0.0",
+        "@codemirror/state": "^6.0.0",
+        "@lezer/common": "^1.0.2",
+        "@lezer/css": "^1.1.7"
+      }
+    },
+    "node_modules/@codemirror/lang-html": {
+      "version": "6.4.11",
+      "resolved": "https://registry.npmjs.org/@codemirror/lang-html/-/lang-html-6.4.11.tgz",
+      "integrity": "sha512-9NsXp7Nwp891pQchI7gPdTwBuSuT3K65NGTHWHNJ55HjYcHLllr0rbIZNdOzas9ztc1EUVBlHou85FFZS4BNnw==",
+      "license": "MIT",
+      "dependencies": {
+        "@codemirror/autocomplete": "^6.0.0",
+        "@codemirror/lang-css": "^6.0.0",
+        "@codemirror/lang-javascript": "^6.0.0",
+        "@codemirror/language": "^6.4.0",
+        "@codemirror/state": "^6.0.0",
+        "@codemirror/view": "^6.17.0",
+        "@lezer/common": "^1.0.0",
+        "@lezer/css": "^1.1.0",
+        "@lezer/html": "^1.3.12"
+      }
+    },
+    "node_modules/@codemirror/lang-javascript": {
+      "version": "6.2.4",
+      "resolved": "https://registry.npmjs.org/@codemirror/lang-javascript/-/lang-javascript-6.2.4.tgz",
+      "integrity": "sha512-0WVmhp1QOqZ4Rt6GlVGwKJN3KW7Xh4H2q8ZZNGZaP6lRdxXJzmjm4FqvmOojVj6khWJHIb9sp7U/72W7xQgqAA==",
+      "license": "MIT",
+      "dependencies": {
+        "@codemirror/autocomplete": "^6.0.0",
+        "@codemirror/language": "^6.6.0",
+        "@codemirror/lint": "^6.0.0",
+        "@codemirror/state": "^6.0.0",
+        "@codemirror/view": "^6.17.0",
+        "@lezer/common": "^1.0.0",
+        "@lezer/javascript": "^1.0.0"
+      }
+    },
     "node_modules/@codemirror/lang-json": {
       "version": "6.0.2",
       "resolved": "https://registry.npmjs.org/@codemirror/lang-json/-/lang-json-6.0.2.tgz",
@@ -1547,6 +1593,17 @@
       "integrity": "sha512-L9X8uHCYU310o99L3/MpJKYxPzXPOS7S0NmBaM7UO/x2Kb2WbmMLSkfvdr1KxRIFYOpbY0Jhn7CfLSUDzL8arQ==",
       "license": "MIT"
     },
+    "node_modules/@lezer/css": {
+      "version": "1.3.0",
+      "resolved": "https://registry.npmjs.org/@lezer/css/-/css-1.3.0.tgz",
+      "integrity": "sha512-pBL7hup88KbI7hXnZV3PQsn43DHy6TWyzuyk2AO9UyoXcDltvIdqWKE1dLL/45JVZ+YZkHe1WVHqO6wugZZWcw==",
+      "license": "MIT",
+      "dependencies": {
+        "@lezer/common": "^1.2.0",
+        "@lezer/highlight": "^1.0.0",
+        "@lezer/lr": "^1.3.0"
+      }
+    },
     "node_modules/@lezer/highlight": {
       "version": "1.2.3",
       "resolved": "https://registry.npmjs.org/@lezer/highlight/-/highlight-1.2.3.tgz",
@@ -1556,6 +1613,28 @@
         "@lezer/common": "^1.3.0"
       }
     },
+    "node_modules/@lezer/html": {
+      "version": "1.3.12",
+      "resolved": "https://registry.npmjs.org/@lezer/html/-/html-1.3.12.tgz",
+      "integrity": "sha512-RJ7eRWdaJe3bsiiLLHjCFT1JMk8m1YP9kaUbvu2rMLEoOnke9mcTVDyfOslsln0LtujdWespjJ39w6zo+RsQYw==",
+      "license": "MIT",
+      "dependencies": {
+        "@lezer/common": "^1.2.0",
+        "@lezer/highlight": "^1.0.0",
+        "@lezer/lr": "^1.0.0"
+      }
+    },
+    "node_modules/@lezer/javascript": {
+      "version": "1.5.4",
+      "resolved": "https://registry.npmjs.org/@lezer/javascript/-/javascript-1.5.4.tgz",
+      "integrity": "sha512-vvYx3MhWqeZtGPwDStM2dwgljd5smolYD2lR2UyFcHfxbBQebqx8yjmFmxtJ/E6nN6u1D9srOiVWm3Rb4tmcUA==",
+      "license": "MIT",
+      "dependencies": {
+        "@lezer/common": "^1.2.0",
+        "@lezer/highlight": "^1.1.3",
+        "@lezer/lr": "^1.3.0"
+      }
+    },
     "node_modules/@lezer/json": {
       "version": "1.0.3",
       "resolved": "https://registry.npmjs.org/@lezer/json/-/json-1.0.3.tgz",
diff --git a/frontend/admin/package.json b/frontend/admin/package.json
index 71f5684..1dca9c6 100644
--- a/frontend/admin/package.json
+++ b/frontend/admin/package.json
@@ -16,6 +16,7 @@
     "format": "prettier --write src/"
   },
   "dependencies": {
+    "@codemirror/lang-html": "^6.4.11",
     "@codemirror/lang-json": "^6.0.2",
     "@codemirror/theme-one-dark": "^6.1.3",
     "@formkit/drag-and-drop": "^0.5.3",
diff --git a/frontend/admin/src/components/RichTextEditor.vue b/frontend/admin/src/components/RichTextEditor.vue
new file mode 100644
index 0000000..0b70291
--- /dev/null
+++ b/frontend/admin/src/components/RichTextEditor.vue
@@ -0,0 +1,133 @@
+<template>
+  <div class="tw:space-y-2">
+    <textarea
+      ref="textareaRef"
+      class="form-control"
+      :placeholder="placeholder"
+    ></textarea>
+  </div>
+</template>
+
+<script setup>
+import { onBeforeUnmount, onMounted, ref, watch } from "vue";
+
+const props = defineProps({
+  placeholder: {
+    type: String,
+    default: "",
+  },
+  height: {
+    type: Number,
+    default: 240,
+  },
+});
+
+const model = defineModel({
+  type: String,
+  default: "",
+});
+
+const textareaRef = ref(null);
+const summernoteInstance = ref(null);
+
+const getJQuery = () => window.$ || window.jQuery;
+
+const normalizeTelegramHtml = (html = "") => {
+  const withoutEmptyParagraphs = html.replace(/<p><br><\/p>/gi, "<br>");
+  const withoutParagraphs = withoutEmptyParagraphs
+    .replace(/<p>/gi, "")
+    .replace(/<\/p>/gi, "<br>");
+
+  return withoutParagraphs.replace(/(?:<br>\s*)+$/i, "").trim();
+};
+
+const makeSpoilerButton = ($) => (context) => {
+  const ui = $.summernote.ui;
+  return ui
+    .button({
+      contents: '<i class="fa fa-eye-slash"></i>',
+      tooltip: "Спойлер (Telegram)",
+      click() {
+        const selectedText = context.invoke("editor.getSelectedText") || "";
+        const content = selectedText || "spoiler";
+        context.invoke(
+          "editor.pasteHTML",
+          `<span class="tg-spoiler">${content}</span>`
+        );
+      },
+    })
+    .render();
+};
+
+onMounted(() => {
+  const $ = getJQuery();
+  if (!$ || !textareaRef.value) {
+    console.warn("[RichTextEditor] jQuery или textarea недоступны");
+    return;
+  }
+
+  const $el = $(textareaRef.value);
+
+  $el.summernote({
+    height: props.height,
+    placeholder: props.placeholder,
+    shortcuts: false,
+    dialogsInBody: true,
+    disableResizeEditor: true,
+    buttons: {
+      spoiler: makeSpoilerButton($),
+    },
+    toolbar: [
+      ["font", ["bold", "underline", "italic", "strikethrough", "clear"]],
+      ["para", ["ul", "ol", "paragraph"]],
+      ["insert", ["link", "spoiler"]],
+      ["view", ["fullscreen", "codeview", "help"]],
+    ],
+    callbacks: {
+      onChange(contents) {
+        const normalized = normalizeTelegramHtml(contents ?? "");
+        if (normalized !== contents) {
+          $el.summernote("code", normalized);
+          return;
+        }
+        model.value = normalized;
+      },
+      onKeydown(e) {
+        if (e.keyCode === 13) {
+          e.preventDefault();
+          $el.summernote("pasteHTML", "<br>");
+        }
+      },
+    },
+  });
+
+  if (model.value) {
+    $el.summernote("code", normalizeTelegramHtml(model.value));
+  }
+
+  summernoteInstance.value = $el;
+});
+
+watch(
+  model,
+  (value) => {
+    const instance = summernoteInstance.value;
+    if (!instance) {
+      return;
+    }
+    const normalized = normalizeTelegramHtml(value || "");
+    const current = normalizeTelegramHtml(instance.summernote("code"));
+    if (current !== normalized) {
+      instance.summernote("code", normalized);
+    }
+  }
+);
+
+onBeforeUnmount(() => {
+  if (summernoteInstance.value) {
+    summernoteInstance.value.summernote("destroy");
+    summernoteInstance.value = null;
+  }
+});
+</script>
+
diff --git a/frontend/admin/src/components/Settings/ItemTgMessageTemplate.vue b/frontend/admin/src/components/Settings/ItemTgMessageTemplate.vue
index a22c8a5..1abfbeb 100644
--- a/frontend/admin/src/components/Settings/ItemTgMessageTemplate.vue
+++ b/frontend/admin/src/components/Settings/ItemTgMessageTemplate.vue
@@ -2,12 +2,11 @@
   <SettingsItem :label="label">
     <template #default>
       <div style="margin-bottom: 10px;">
-        <textarea
+        <Codemirror
           v-model="model"
-          :rows="rows"
           :placeholder="placeholder"
-          class="form-control"
-        ></textarea>
+          :extensions="extensions"
+        />
       </div>
 
       <div>
@@ -37,7 +36,12 @@
 
       <div class="collapse" :id="collapseId" style="margin-top: 15px">
         <div class="well">
-          <p>Вы можете использовать переменные:</p>
+          <p>
+            Для формирования сообщения используется HTML разметка.
+            Telegram поддерживает только часть HTML тегов, которые описаны в их
+            <a href="https://core.telegram.org/bots/api#html-style" target="_blank">документации <i class="fa fa-external-link"></i></a>.
+          </p>
+          <p>Дополнительно к этому TeleCart добавляет переменные, которые вы можете использовать, чтобы сделать сообщения динамическими.</p>
           <ul>
             <li><code>{store_name}</code> — название магазина</li>
             <li><code>{order_id}</code> — номер заказа</li>
@@ -50,19 +54,7 @@
             <li><code>{ip}</code> — IP покупателя</li>
             <li><code>{created_at}</code> — дата и время создания заказа</li>
           </ul>
-          <p>
-            Форматирование: поддерживается
-            <a href="https://core.telegram.org/bots/api#markdownv2-style" target="_blank">
-              *MarkdownV2*
-              <i class="fa fa-external-link"></i>
-            </a>.
-          </p>
-          <p>Символы, которые нужно экранировать в тексте:</p>
-          <pre>_ * [ ] ( ) ~ ` > # + - = | { } . !</pre>
-          <p>
-            Каждый из них нужно экранировать обратным слэшем \, если он не используется для форматирования.
-            Например вместо <code>Заказ #123</code> нужно писать <code>Заказ \#123</code>.
-          </p>
+          <p></p>
         </div>
       </div>
     </template>
@@ -78,11 +70,15 @@ import {useSettingsStore} from "@/stores/settings.js";
 import {ref, toRaw, useId} from "vue";
 import SettingsItem from "@/components/SettingsItem.vue";
 import {apiPost} from "@/utils/http.js";
+import {Codemirror} from "vue-codemirror";
+import { html } from '@codemirror/lang-html';
+import { oneDark } from '@codemirror/theme-one-dark';
 
 const model = defineModel();
 const settings = useSettingsStore();
 const isSending = ref(false);
 const collapseId = useId();
+const extensions = [html(), oneDark];
 
 const props = defineProps({
   label: {
diff --git a/module/oc_telegram_shop/upload/admin/controller/extension/module/tgshop.php b/module/oc_telegram_shop/upload/admin/controller/extension/module/tgshop.php
index 0929dab..fbde5d9 100755
--- a/module/oc_telegram_shop/upload/admin/controller/extension/module/tgshop.php
+++ b/module/oc_telegram_shop/upload/admin/controller/extension/module/tgshop.php
@@ -96,6 +96,7 @@ class ControllerExtensionModuleTgshop extends Controller
     public function index(): void
     {
         $this->runMaintenanceTasks();
+        $this->injectAssets();
         $this->injectVueJs();
         $this->showConfigPage();
     }
@@ -112,7 +113,7 @@ class ControllerExtensionModuleTgshop extends Controller
         $data['themes'] = self::$themes;
         $data['telecart_module_version'] = module_version();
         $data['shop_base_url'] = HTTPS_CATALOG;
-        
+
         $data['action'] = $this->url->link(
             'extension/module/tgshop',
             'user_token=' . $this->session->data['user_token'],
@@ -272,4 +273,10 @@ class ControllerExtensionModuleTgshop extends Controller
 
         return $log;
     }
+
+    private function injectAssets(): void
+    {
+        $this->document->addScript('view/javascript/summernote/summernote.js');
+        $this->document->addStyle('view/javascript/summernote/summernote.css');
+    }
 }
diff --git a/module/oc_telegram_shop/upload/admin/view/template/extension/module/tgshop.twig b/module/oc_telegram_shop/upload/admin/view/template/extension/module/tgshop.twig
index 34fbefd..faacd2c 100755
--- a/module/oc_telegram_shop/upload/admin/view/template/extension/module/tgshop.twig
+++ b/module/oc_telegram_shop/upload/admin/view/template/extension/module/tgshop.twig
@@ -31,4 +31,6 @@
         </div>
     </div>
 </div>
+<script type="text/javascript" src="view/javascript/summernote/summernote.js"></script>
+<link href="view/javascript/summernote/summernote.css" rel="stylesheet" />
 {{ footer }}
diff --git a/module/oc_telegram_shop/upload/oc_telegram_shop/bastion/Handlers/SendMessageHandler.php b/module/oc_telegram_shop/upload/oc_telegram_shop/bastion/Handlers/SendMessageHandler.php
index cff5289..e2b04b9 100755
--- a/module/oc_telegram_shop/upload/oc_telegram_shop/bastion/Handlers/SendMessageHandler.php
+++ b/module/oc_telegram_shop/upload/oc_telegram_shop/bastion/Handlers/SendMessageHandler.php
@@ -69,9 +69,6 @@ class SendMessageHandler
         $this->telegramService->sendMessage(
             $telegramUserId,
             $message,
-            [],
-            \Openguru\OpenCartFramework\Telegram\Enums\ChatAction::TYPING,
-            '' // Обычный текст без форматирования
         );
 
         $this->logger->info('Message sent to Telegram user', [
diff --git a/module/oc_telegram_shop/upload/oc_telegram_shop/bastion/Handlers/TelegramHandler.php b/module/oc_telegram_shop/upload/oc_telegram_shop/bastion/Handlers/TelegramHandler.php
index 28fe526..6dc2386 100755
--- a/module/oc_telegram_shop/upload/oc_telegram_shop/bastion/Handlers/TelegramHandler.php
+++ b/module/oc_telegram_shop/upload/oc_telegram_shop/bastion/Handlers/TelegramHandler.php
@@ -7,6 +7,7 @@ use Exception;
 use GuzzleHttp\Exception\ClientException;
 use GuzzleHttp\Exception\GuzzleException;
 use Openguru\OpenCartFramework\Cache\CacheInterface;
+use Openguru\OpenCartFramework\Telegram\Enums\ChatAction;
 use Symfony\Component\HttpFoundation\JsonResponse;
 use Openguru\OpenCartFramework\Http\Request;
 use Symfony\Component\HttpFoundation\Response;
diff --git a/module/oc_telegram_shop/upload/oc_telegram_shop/configs/app.php b/module/oc_telegram_shop/upload/oc_telegram_shop/configs/app.php
index b132baf..588d292 100755
--- a/module/oc_telegram_shop/upload/oc_telegram_shop/configs/app.php
+++ b/module/oc_telegram_shop/upload/oc_telegram_shop/configs/app.php
@@ -15,33 +15,34 @@ return [
     'telegram' => [
         "bot_token" => "",
         "chat_id" => null,
-        "owner_notification_template" => <<<TEXT
-*Новый заказ \#{order_id}* в магазине *{store_name}*
+        "owner_notification_template" => <<<HTML
+📦 <b>Новый заказ №{order_id}</b>
+Магазин: <b>{store_name}</b>
 
-*Покупатель:* {customer}  
-*Email:* {email}  
-*Телефон:* {phone}  
-*IP:* {ip}
+<b>Покупатель</b>
+Имя: {customer}
+Email: {email}
+Телефон: {phone}
+IP: {ip}
 
-*Адрес доставки:*  
-{address}
-
-*Комментарий:*  
+<b>Комментарий к заказу</b>
 {comment}
 
-*Сумма заказа:* {total}  
-*Дата оформления:* {created_at}
-TEXT,
-        "customer_notification_template" => <<<TEXT
-Спасибо за Ваш заказ в магазине *{store_name}*
+<b>Сумма заказа:</b> {total}
+<b>Дата оформления:</b> {created_at}
+HTML,
+        "customer_notification_template" => <<<HTML
+✅ <b>Заказ оформлен</b>
 
-*Номер заказа* \#{order_id}
-*Сумма заказа:* {total}  
-*Дата оформления:* {created_at}
+Спасибо за ваш заказ в магазине <b>{store_name}</b>.
 
-Мы свяжемся с вами при необходимости\.  
-Хорошего дня\!
-TEXT,
+<b>Номер заказа:</b> №{order_id}
+<b>Сумма заказа:</b> {total}р.
+<b>Дата оформления:</b> {created_at}
+
+Информация о заказе сохранена.
+При необходимости с вами свяжутся представители магазина.
+HTML,
         "mini_app_url" => "",
     ],
 
diff --git a/module/oc_telegram_shop/upload/oc_telegram_shop/framework/Telegram/Commands/StartCommand.php b/module/oc_telegram_shop/upload/oc_telegram_shop/framework/Telegram/Commands/StartCommand.php
index 75af2a8..acef691 100755
--- a/module/oc_telegram_shop/upload/oc_telegram_shop/framework/Telegram/Commands/StartCommand.php
+++ b/module/oc_telegram_shop/upload/oc_telegram_shop/framework/Telegram/Commands/StartCommand.php
@@ -33,6 +33,6 @@ class StartCommand extends TelegramCommand
             ],
         ];
 
-        $this->telegram->sendMessage($chatId, $message, $buttons, ChatAction::TYPING, 'html');
+        $this->telegram->sendMessage($chatId, $message, $buttons);
     }
 }
diff --git a/module/oc_telegram_shop/upload/oc_telegram_shop/framework/Telegram/TelegramService.php b/module/oc_telegram_shop/upload/oc_telegram_shop/framework/Telegram/TelegramService.php
index 27055ed..1225bca 100755
--- a/module/oc_telegram_shop/upload/oc_telegram_shop/framework/Telegram/TelegramService.php
+++ b/module/oc_telegram_shop/upload/oc_telegram_shop/framework/Telegram/TelegramService.php
@@ -27,21 +27,9 @@ class TelegramService
         $this->logger = $logger;
     }
 
-    public function escapeTelegramMarkdownV2(string $text): string
-    {
-        $specials = ['_', '*', '[', ']', '(', ')', '~', '`', '>', '#', '+', '-', '=', '|', '{', '}', '.', '!'];
-        foreach ($specials as $char) {
-            $text = str_replace($char, '\\' . $char, $text);
-        }
-
-        return $text;
-    }
-
     public function prepareMessage(string $template, array $variables = []): string
     {
-        $values = array_map([$this, 'escapeTelegramMarkdownV2'], array_values($variables));
-
-        return str_replace(array_keys($variables), $values, $template);
+        return str_replace(array_keys($variables), array_values($variables), $template);
     }
 
     /**
@@ -54,7 +42,7 @@ class TelegramService
         string $text,
         array $replyMarkup = [],
         string $chatAction = ChatAction::TYPING,
-        string $parseMode = 'MarkdownV2'
+        string $parseMode = 'html'
     ): void {
         if (! $this->botToken) {
             return;